At TheJammerBlocker.com, we are committed to providing our customers with a seamless and reliable shipping experience. Shipping charges and delivery times may vary based on the shipping method selected at checkout. Please read on to learn more about our shipping and return policies:
** Shipping Policy **
1. Processing Time: Once an order is placed, our team will do our best to process it in a timely manner. Orders are typically processed within 1-3 business days. (Once your order ships, you will receive a shipping confirmation email with tracking details to monitor the status of your delivery.)
2. Shipping Methods: We offer two fast and reliable shipping methods to meet your needs: DHL and UPS delivery.
3. Shipping Time: Shipping time may vary depending on destination and shipping method selected. You can track your order using the tracking information provided. (Through our years of prediction and calculation, the shipping cycle is generally 7-12 days.)
**Returns & Refund Policy**
At thejammerblocker.com, we value transparency and fairness. Our return and refund policy is designed to protect both our customers and the integrity of our products.
1. Eligibility for Returns
Returns are accepted only in cases of verified product-related quality issues, such as manufacturing defects or functional failures.
Damage caused by improper use, accidents, or intentional actions is not eligible for return.
All products are covered by a one-year warranty starting from the delivery date. If you encounter a quality-related issue within this warranty period, please contact our support team. Our engineers will assess the issue and provide an appropriate solution.
2. Return Process
If you notice a defect or performance issue, please contact our customer support team as soon as possible to receive detailed return instructions.
Once the issue has been reported, the affected item must be returned within 14 days. This allows us to inspect the product promptly and avoid unnecessary delays or external interference.
After diagnostics and debugging, we will determine the most suitable resolution based on the situation, which may include:
- Replacement
- Repair
- Refund
The full process typically takes 2–4 weeks, and in many cases, it is completed sooner.
Please note that thejammerblocker.com reserves the right to reject returns if damage is found to be caused by misuse, unauthorized modification, or external factors.
Our professional engineering team is fully capable of identifying the root cause of device failures. Any attempt to intentionally damage a product to obtain a refund will not be accepted.
3. Refund Handling
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund request.
If approved, the refund will be processed and returned to your original payment method within a reasonable timeframe, depending on your payment provider.
4. Return Shipping Costs
- If the return is due to a confirmed product defect or our error, we will cover all return shipping costs. Please submit your return or exchange request within 24h of receiving the product.
- If the return is due to ordering the wrong item or personal preference, all return shipping costs will be the customer’s responsibility. In such cases, we do not reimburse any fees.
We are committed to providing reliable products and fair solutions. Our goal is always to resolve issues reasonably and professionally, ensuring a positive outcome for both parties.
** Contact Us **
If you have any questions or concerns about our shipping and return policies, please feel free to contact our customer service team at [email protected]. We are here to help you and ensure you are satisfied with our products and services. Thank you for shopping with us.